- Dec. 2: Owners of recalled GM cars with faulty switches urged to bring them in for free remedy
General Motors has notified NHTSA that it is recalling vehicles because a defective ignition switch can affect the safe operation of airbag systems.
This is a serious safety issue that should be addressed immediately by following GM’s recommendation to "use only the ignition key with nothing else on the key ring" and getting the repairs as soon as consumers receive final notification from GM.
Owners can also contact GM for information on how to request courtesy transportation.
These recalled GM vehicles include:
- All 2005-2010 Chevrolet Cobalt
- 2007-2010 Pontiac G5
- 2003-2007 Saturn Ion
- 2006-2011 Chevrolet HHR
- 2006-2010 Pontiac Solstice
- 2007-2010 Saturn Sky
NHTSA urges owners of these recalled vehicles to contact GM immediately and to access additional information provided by the company on their corporate web site.
You may also contact the GM Customer Engagement Center at 1-800-222-1012.
Other 2014 recalls on GM vehicles
In addition to the GM recall involving a defective ignition switch, the automaker has also announced additional recalls this year. You can use NHTSA's VIN lookup tool to determine if your vehicle is affected by any safety recalls.
Additionally, sign up here to receive e-mail notifications from NHTSA when manufacturers file new recalls or download NHTSA’s SaferCar mobile app for Apple and Android devices to receive recall information directly on your phone.
Do you believe there is a safety problem with your vehicle?
Then tell us about it! Complaints help us determine if a safety problem exists.
You may also contact customer service for your specific GM model:
- Chevrolet: 1-800-222-1020 (TTY 1-800-833-2438)
- Pontiac: 1-800-762-2737 (TTY 1-800-833-7668)
- Saturn: 1-800-553-6000 (TTY 1-800-833-6000)
Again, until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
View GM-supplied documents regarding the three recalls:
Consumers can also view the complete public recall file for NHTSA Recall 14V047.
Consumer Notification of Vehicle Recall
Owners of GM vehicles included in the recall will receive a notification letter from GM similar to the one below. This letter will include the prominent and distinctive label in red to help owners instantly distinguish this important recall notice from other correspondence.
NHTSA also offers the following tools to help consumers receive information about this and other recalls:
- Register Your Cars, Tires and Car Seats: Sign up to receive NHTSA email notifications when the manufacturer files the recall with the federal government. There is no way to locate or notify individual owners of car seats or tires if the product is not registered with the manufacturer or NHTSA.
- Get Alerts Sent Directly to Your Phone: NHTSA's SaferCar mobile app is available for both Apple devices and Android devices, or RSS feed sends recall information directly and conveniently to Android and iPhone users. It provides information on crash test ratings and child seat installation locations.
- Check for Open Recalls on Used Cars: Verify with the previous owner or dealer whether or not a used car has been fixed. NHTSA's premier website, www.safercar.gov, provides a general search tool to help consumers identify recalls that may affect their vehicle. Later this year, VIN look-up will be available on the site when a new NHTSA mandate goes into effect making it easier for consumers to access this information.
- Follow NHTSA on Social Media: NHTSA posts recalls and other vehicle safety related information on Facebook and Twitter.